This agreement establishes the professional relationship between the client and Elemental Collaborative LLC ("Coach"). Coaching is a collaborative, forward-focused relationship designed to help clients achieve personal, professional, or recovery-related goals.

• Sessions are scheduled in advance and held at agreed-upon times.
• Session fees are due at the time of service unless a payment plan has been arranged in writing.
• Cancellations require 24-hour advance notice. Late cancellations or no-shows may be charged the full session fee.
• Either party may terminate this agreement with written notice. Prepaid fees for unused sessions will be refunded on a prorated basis.
• Coaching is not a substitute for therapy, medical treatment, or legal advice.

Elemental Collaborative may provide coaching services via video conferencing, phone, or other secure digital platforms. By consenting to virtual services, you acknowledge:

• Virtual sessions carry inherent technology risks including connection interruptions, which are not the responsibility of the Coach.
• You are responsible for ensuring you are in a private, secure location during virtual sessions.
• Sessions will not be recorded by either party without prior written consent.
• In the event of a technical failure, the Coach will attempt to reconnect or reschedule without penalty.
• Virtual coaching is not appropriate for crisis situations. If you are in crisis, please contact 911 or a crisis hotline immediately.

By engaging with Elemental Collaborative, you agree to abide by the following policies:

• Confidentiality: All client information is kept strictly confidential, except as required by law (e.g., imminent risk of harm, mandatory reporting obligations).
• Communication: Between-session contact is welcome via email or phone for scheduling. Extended between-session coaching may be billed accordingly.
• Respect: A respectful, safe environment is maintained at all times. Abusive language or behavior may result in termination of services.
• Social Media: The Coach will not engage in therapeutic communication via social media platforms.
• Referrals: If the Coach determines that your needs fall outside the scope of coaching, you will be referred to an appropriate professional.
• Grievances: Any concerns about services should be directed to info@elementalcollaborative.com and will be addressed promptly.

Coaching is a distinct service from psychotherapy, counseling, or medical care. Please review the following before proceeding:

• Nature of Coaching: Coaching focuses on present circumstances and future goals. It does not diagnose or treat mental health conditions.
• Voluntary Participation: Your participation in coaching is entirely voluntary. You may discontinue at any time.
• No Guarantees: While the Coach will provide full professional support, specific outcomes cannot be guaranteed. Results depend on your active engagement and effort.
• Dual Relationships: To maintain professional integrity, social or business relationships outside of coaching are avoided.
• Emergency Protocol: Coaching sessions are not crisis services. If you experience a mental health emergency, you agree to contact 911 or the 988 Suicide & Crisis Lifeline.
• Right to Refuse: You have the right to refuse any coaching technique or activity at any time without penalty.